ScoutLink FMP Privacy Policy

1. Introduction & Overview

ScoutLink FMP ("ScoutLink", "we", "us", or "our") operates the premier football recruitment, squad management, and trial ecosystem serving Players, Accredited Coaches, Clubs, and Guardians across Australia and the United Kingdom.

This Privacy Policy sets out how we collect, use, store, disclose, and safeguard personal information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), and the UK Data Protection Act 2018.

2. Personal Data We Collect

3. Purpose & Legal Basis for Processing

• Contractual Necessity: To deliver user account services, manage squad rosters, process trial registrations, and enable match-day tools.
• Guardian Consent: Verified parental/guardian approval required for minor users under 18 years of age.
• Legal & Safeguarding Obligations: Compliance with statutory child safety frameworks, WWCC/DBS verification, and anti-harassment laws.
• Legitimate Interests: Platform security, automated pre-send moderation, fraud prevention, and performance analytics.

4. Child Safeguarding & Guardian Consent

ScoutLink FMP strictly enforces minor protection mechanisms. Minor profiles (under 18) require verified Guardian approval before entering recruitment trials or receiving direct communications.

Under the Guardian Visibility System, Guardians maintain complete real-time visibility into their minor’s chat logs, blocked messages, moderation warnings, and safety events.

5. Confidential Scouting Notes & Encryption

Private scouting notes generated by Club Administrators or accredited Scouts are encrypted at rest using AES-256-GCM encryption. Scouting notes remain strictly confidential to their creator and authorized club staff and are never shared publicly or monetised.

6. Third-Party Service Providers & Transfers

We engage verified third-party processors operating under strict data protection agreements: Stripe Inc. (PCI-DSS compliant payment processing), Amazon Web Services / Google Cloud (encrypted data storage), and transactional email providers (SendGrid).

7. International Data Transfers (AU ↔ UK)

To facilitate cross-border recruitment between Australia and the UK, personal data may be stored or processed in both regions. We utilize Standard Contractual Clauses (SCCs) and adequacy mechanisms ensuring robust cross-border protection.

8. Data Security & Storage

All network communication is secured with TLS 1.2+ (HTTPS). Sensitive documents (WWCC, DBS, licenses) are stored in restricted bucket storage accessible only via short-lived signed URLs. Passwords are hashed using Argon2.

9. Data Retention & Erasure

Account data is retained for the duration of user participation. Users may request account erasure via profile settings or by contacting privacy@scoutlinkfmp.com. Erasure requests are processed within 30 days.