ScoutLink FMP Privacy Policy

1. Overview & Commitment

Bliss Technologies (ABN 72 583 551 764), trading as ScoutLink FMP, is committed to protecting the privacy, security, and integrity of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data across our platform.

We operate in strict compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in Australia, as well as the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in the United Kingdom.

2. Personal Information We Collect

• Identity & Account Data: Name, email address, password hash, date of birth, primary role (Player, Coach, Club, Guardian), phone number, and contact details.
• Athletic & Professional Data: Position, dominant foot, height, weight, career history, match statistics, tactical video highlights, coaching licenses, and accreditation certificates.
• Guardian & Minor Safety Data: Digital signature name, parent/guardian email, parent phone number, consent tokens, and supervision logs for accounts registered for users under 18.
• Verification Credentials: Working with Children Check (WWCC) numbers, DBS certificate metadata, and identity verification documents submitted for accreditation approval.
• Technical & Usage Data: IP address, device metadata, browser type, authentication tokens, session logs, and geocoding proximity coordinates.

3. How We Use Your Information

We use collected information solely for legitimate operational and talent discovery purposes:

• Facilitating talent recruitment, trial registrations, squad management, and vacancy applications between Players, Coaches, and Clubs.
• Verifying coaching licenses, accreditation certificates, and child protection clearances.
• Enforcing child safety protocols, minor guardian linkages, and automated content moderation filters.
• Processing subscription billing and entitlement enforcement through secure payment providers.
• Improving platform performance, security monitoring, and geo-spatial search discovery.

4. Protection of Minors & Guardian Supervision

The safety of young athletes is our highest priority. Accounts for Minors under 18 years of age are subject to strict privacy safeguards:

• Profiles for Minors are hidden from public indexing and are only accessible by verified registered clubs.
• Direct messaging for minor users requires explicit Guardian approval and remains visible to the linked Guardian account.
• Contact details of minors are never exposed publicly or sold to third parties.

5. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal information to third-party advertisers. We share data only with authorized infrastructure service providers bound by strict confidentiality obligations:

• Cloud storage and database providers (AWS, Cloudflare, Railway) for secure hosting and presigned media uploads.
• Payment processors (Stripe) for subscription transaction handling.
• Transactional email gateways (SendGrid/Postmark) for account notifications and consent verification links.

6. Data Security & Encryption

We implement industry-leading technical and organizational security controls, including TLS/SSL transport encryption, Bcrypt password hashing, and AES-256 encrypted confidential scouting notes to protect your data against unauthorized access, loss, or disclosure.

7. Your Rights & Access Requests

Under the Australian Privacy Act and UK GDPR, you have the right to access, update, correct, or request the erasure of your personal data held by ScoutLink FMP. You may exercise these rights at any time through your account settings or by contacting our Privacy Officer.